VPZONE

Legal

Privacy Policy

Last updated: 19 April 2026

Data we collect

  • Account: email, username, hashed password, optional display name / bio / avatar / banner.
  • Streaming: RTMP stream metadata, peak viewer counts, category, tags.
  • Chat: messages you send (retained for history + moderation).
  • Billing: handled by Stripe — we receive the subscription status, tier, and transaction timestamps but never your card details.
  • Technical: IP address, user agent, request logs (retention: 30 days) for fraud prevention.

How we use it

  • Provide the service (authenticate, stream, chat, pay creators).
  • Moderate abuse (chat bans, account investigations).
  • Send transactional emails (signup confirmation, billing receipts, tier changes). No marketing emails unless you opt in.
  • Aggregate analytics (no individual tracking beyond your own channel).

Third parties

  • Supabase — database + authentication (EU / Canada data region).
  • Stripe — payment processing (PCI-compliant; card data never touches our servers).
  • Vercel — web hosting (edge + serverless).
  • OVH — streaming ingest + chat WebSocket server (France).
  • IGDB — game metadata (queries anonymized).
  • OpenAI — AI-assisted metadata generation (your stream title/description can be sent to generate suggestions; the request is retained by OpenAI per their API policy).

Your rights (GDPR / CCPA)

You can:

  • Access & export your data — from Settings → Privacy.
  • Correct errors — edit your profile directly.
  • Delete your account — Settings → Privacy → Delete account (14-day grace period).
  • Opt out of tracking cookies — see the Cookies page.
  • Object to processing — contact us.

Retention

Account data is kept as long as your account exists. Chat messages: 30 days. Billing records: 7 years (tax requirement). Deleted accounts: fully purged after the 14-day grace period.

Security

All traffic is TLS-encrypted. Passwords are bcrypt-hashed. Stream keys are server-side only — never exposed to other users. We use Row-Level Security on our database.

Children

VPZONE is not directed at children under 13. If you believe a child has created an account, contact us and we'll delete it.

Contact

Data-protection requests: solutionstechnoredac@gmail.com